TRAINING TERMS AND CONDITIONS

 

• All course costs include training material and assessments if required.

• Full day public courses presented at Safetech’s facilities includes lunch and refreshments in the cost of the course. Refreshments (tea/coffee) are available for short or half day public courses.

• Lunch and refreshments are not included in the cost of the course for in-house training (Presented at the clients facilities)

• Should the client request training to be done at Safetech’s premises, an additional fee will be charged.

• If training is cancelled within seven (7) working days of commencement of the training a 50% charge will be applicable.  Training cancelled within three (3) days of the training date, will be charged in full.

• Information obtained from clients and through training is treated with a high level of confidentiality.

• Health and safety of trainer – should trainer deem area unsafe for H&S, the work will not be carried out in that area.  This will be reported to the client.

• If special requirements are needed by trainers for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.

• Invoices for training are payable within thirty (30) days of presentation.

• In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional training time, extra costs will be negotiated.   Should the client post-pone the training, costs encountered will be charged (including travel costs).

• Quotations are valid for three (3) months from date of issue. 

• Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure A of our quote and supplied an official order number.

• Safetech reserves the right to change the dates of public courses scheduled during the course of the year.

• A description of the handling process for complaints and appeals are available to any interested party on request.