STACK TERMS AND CONDITIONS
-
Information obtained from clients and through inspections is treated with a high level of confidentiality.
-
Reports will only be submitted electronically to clients, specifically to the contact person (liaison person) as indicated on the quote acceptance form.
-
The reports may however be made available to the following bodies on their request:
-
Department of Labour
-
Certification Bodies
-
Accreditation Bodies
-
-
The plant must be fully operational during the inspection (survey). When we have to re-visit the site to complete the scope of work, additional costs to apply.
-
The consultant must be accompanied by a person knowing the plant / areas / activities and especially during night time.
-
Health and safety of consultant – should consultant deem area unsafe for H&S, the work will not be carried out in that area. This will be reported to the client.
-
Should weather conditions interfere with measurements, the client will be informed prior to commencement.
-
Updated plant layout / site plans to be made available to consultants (on request / where applicable).
-
If special requirements are needed by consultants for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.
-
Invoices are payable within thirty (30) days of presentation.
-
In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional survey time, extra costs will be negotiated. Should the client post-pone the project, costs encountered will be charged (including travel costs).
-
All quotations are valid for three (3) months from date of issue.
-
Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure B of our quote and supplied an official order number.
-
A description of the handling process for complaints and appeals are available to any interested party on request.
Stack requirements
-
All Stacks must have single-phase power available, within 15m of the Stack.
-
All Stacks must have two sampling ports (100mm plug and socket) as per the drawings in Annexure A.
-
Safe access must be provided to the sampling points.
-
If normal production is not possible on the day of the survey, extra days will be charged, which will be negotiated with the client.