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  • Information obtained from clients and through inspections is treated with a high level of confidentiality.

  • Reports will only be submitted electronically to clients, specifically to the contact person (liaison person) as indicated on the quote acceptance form.

  • The reports may however be made available to the following bodies on their request:

    • Department of Labour

    • Certification Bodies

    • Accreditation Bodies

  • The plant must be fully operational during the inspection (survey).  When we have to re-visit the site to complete the scope of work, additional costs to apply.

  • The consultant must be accompanied by a person knowing the plant / areas / activities and especially during night time.

  • Health and safety of consultant – should consultant deem area unsafe for H&S, the work will not be carried out in that area.  This will be reported to the client.

  • Should weather conditions interfere with measurements, the client will be informed prior to commencement.

  • Updated plant layout / site plans to be made available to consultants (on request / where applicable).

  • If special requirements are needed by consultants for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.

  • Invoices are payable within thirty (30) days of presentation. 

  • In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional survey time, extra costs will be negotiated.   Should the client post-pone the project, costs encountered will be charged (including travel costs).

  • All quotations are valid for three (3) months from date of issue. 

  • Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure B of our quote and supplied an official order number.

  • A description of the handling process for complaints and appeals are available to any interested party on request.



Stack requirements

  1. All Stacks must have single-phase power available, within 15m of the Stack.

  2. All Stacks must have two sampling ports (100mm plug and socket) as per the drawings in Annexure A.

  3. Safe access must be provided to the sampling points.

  4. If normal production is not possible on the day of the survey, extra days will be charged, which will be negotiated with the client.

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