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  • The client hereby agrees to sign the documents contained in Annexure A of the monitoring report, upon receipt thereof and forward these to the Department of Mineral and Energy Affairs as soon). as possible. The client further agrees to appoint a member of Safetech as the clients Occupational Hygienist as per the requirements of Section 12 of the Mine Health & Safety Act, (Act no. 29 of 1996

  • Information obtained from clients and through inspections is treated with a high level of confidentiality.

  • Reports will only be submitted electronically to clients, specifically to the contact person (liaison person) as indicated on the quote acceptance form.

  • The reports may however be made available to the following bodies on their request:

    • Department of Labour / Mineral and Energy

    • Certification Bodies

    • Accreditation Bodies

  • The plant must be fully operational during the inspection (survey).  For illumination surveys, lamps should be switched on and their light output should be allowed to stabilize (± 20 minutes).  When we have to re-visit the site to complete surveys, additional costs to apply.

  • The consultant must be accompanied by a person knowing the plant / areas / activities and especially during night time.

  • Health and safety of consultant – should consultant deem area unsafe for H&S, the work will not be carried out in that area.  This will be reported to the client.

  • Should weather conditions interfere with measurements, the client will be informed prior to commencement.

  • Updated plant layout / site plans to be made available to consultants (on request / where applicable).

  • If special requirements are needed by consultants for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.

  • Invoices will be created and submitted for payment in phases

    • Phase 1 (Professional Fee & Travel):  On presentation of reports where laboratory analyses is not applicable (i.e. illumination, noise, ergonomics, facilities, ventilation)

    • Phase 2 (Equipment, Sample Media, Analysis):  On presentation of remainder of reports where laboratory analysis is applicable

  • The invoice is payable within thirty (30) days of presentation.

  • In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional survey time, extra costs will be negotiated.   Should the client post-pone the project, costs encountered will be charged (including travel costs).

  • All quotations are valid for three (3) months from date of issue. 

  • Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure A of our quote and supplied an official order number.

  • A description of the handling process for complaints and appeals are available to any interested party on request.

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