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  • Information obtained from clients and through inspections is treated with a high level of confidentiality.

  • Reports will only be submitted electronically to clients, specifically to the contact person (liaison person) as indicated on the quote acceptance form.

  • The reports may however be made available to the following bodies on their request:

    • Department of Labour

    • Certification Bodies

    • Accreditation Bodies

  • The consultant must be accompanied by a person knowing the plant / areas / activities.

  • Health and safety of consultant – should consultant deem area unsafe for H&S, the work will not be carried out in that area.  This will be reported to the client.

  • If special requirements are needed by consultants for site visits, e.g. induction, PPE, medicals, etc., please mention this on the acceptance of quotation form.

  • Invoices are payable within thirty (30) days of presentation.

  • In the event of unavoidable work stoppage, break downs, etc. which may necessitate additional survey time, extra costs will be negotiated.   Should the client post-pone the project, costs encountered will be charged (including travel costs). Should we need to return to complete the scope of work, additional costs to apply.

  • All quotations are valid for three (3) months from date of issue. 

  • Safetech will only be bound to provide the service as soon as the client has returned the completed document reflected in Annexure A of our quote and supplied an official order number.

  • A description of the handling process for complaints and appeals are available to any interested party on request.

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